You attended a training course organised by your employer, but you felt that it did not meet your expectations. Write a letter to the training company. In your letter: - give details about the course you attended - explain why you were not satisfied with it - suggest what the company should do

Dear Sir or Madam, I am writing to express my dissatisfaction with a professional development course that I recently attended, and which unfortunately fell well short of what had been advertised. The course in question was the two-day "Advanced Project Management" workshop, held at your Manchester centre on 6th and 7th July. My employer had enrolled a group of eight staff, and we were led to expect an intensive, practical programme delivered by industry specialists. Regrettably, the reality proved disappointing on several counts. To begin with, the sessions were almost entirely theoretical, with none of the hands-on exercises that the brochure had promised. The trainer also arrived unprepared on the second morning, and a significant portion of the scheduled material was simply omitted. To make matters worse, the printed handouts contained numerous errors, which undermined our confidence in the content overall. Given these shortcomings, I believe some form of remedy is warranted. I would ask that your company either offer a partial refund to my employer or, preferably, provide a supplementary session covering the practical elements we were denied. I would also strongly encourage you to review the trainer's performance to prevent others from having a similar experience. I trust you will treat this matter seriously and respond at your earliest convenience. Yours faithfully, Daniel Park